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Civic engagement là gì

10:12, 22/03/2021

Community engagement is based on the democratic idea that everyone who is affected by an issue that impacts their community should have a say in the decision making around it. It, moreover, holds the promise that public participation can influence decisions that affect the provision of services, future visions and sustainability of our communities.

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Although there is no commonly agreed to lớn community engagement definition và the use of the term varies widely (sharing in notions of consultation, participation, collaboration and empowerment), community engagement captures its meaning in mutual decision making. People, governments & organizationsorganisations work collaboratively khổng lồ create – & realizerealise – sustainable visions for their community’s future. For governments & organizationsorganisations, it’s about working with, và listening to lớn, communities lớn build long term relationships and develop meaningful solutions to complex issues. By deepening these relationships, ideally, the value of inclusivity is central, where government entities create dialogue with the very diversity of their communities.

In recognizingrecognising the needs & aspirations of all participants, community engagement promotes the idea that, through intentional interactions between government organizationsorganisations và communities, community members can – & vì chưng – influence policy making. That is, community engagement’s promise is to better engage community to help make better public decisions. It is, thereby, both an orientation toward the importance of community members’ lived experience to lớn influence interactions between government organizationsorganisations & communities, & an approach that guides the process of those interactions.


Community engagement is based on the democratic idea that everyone who is affected by an issue that impacts their community should have a say in the decision making around it. It, moreover, holds the promise that public participation can influence decisions that affect the provision of services, future visions & sustainability of our communities.

Although there is no commonly agreed lớn community engagement definition và the use of the term varies widely (sharing in notions of consultation, participation, collaboration & empowerment), community engagement captures its meaning in mutual decision making. People, governments and organizationsorganisations work collaboratively to create – và realizerealise – sustainable visions for their community’s future. For governments & organizationsorganisations, it’s about working with, and listening khổng lồ, communities lớn build long term relationships và develop meaningful solutions to lớn complex issues. By deepening these relationships, ideally, the value of inclusivity is central, where government entities create dialogue with the very diversity of their communities.

In recognizingrecognising the needs and aspirations of all participants, community engagement promotes the idea that, through intentional interactions between government organizationsorganisations và communities, community members can – và vị – influence policy making. That is, community engagement’s promise is khổng lồ better engage community khổng lồ help make better public decisions. It is, thereby, both an orientation toward the importance of community members’ lived experience lớn influence interactions between government organizationsorganisations và communities, và an approach that guides the process of those interactions.


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Simply put, community engagement seeks khổng lồ engage community khổng lồ achieve sầu sustainable outcomes, equitable decision-making processes, & deepen relationships and trust between government organisations and communities.


At times interchangeable with citizen participation, community engagement differs primarily in the divergent roles that community members & public decision makers play. Community engagement requires intentional interactions between communities and public decision makers, whereas citizen participation is mobilizedmobilised by – and for – citizens and community groups.

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Public participation, on the other h&, takes inlớn account the full range of activities that people undertake to


shape policy outcomes – from citizen-led to state-sanctioned. Engaging with structures & organizationalorganisational bodies of democracy, this includes everything from voting và lobbying to participating in demonstrations.

But although a political practice, public participation is a path to lớn citizen empowerment critical to well-functioning democracies – particularly relevant in the twenty-first century’s declining democracy globally.


Increasingly, public participation has become vitally important with commitments khổng lồ improve its role in policy decision making globally. Indeed, the 2030 Agenda for Sustainable Development – created using unprecedented participation involving more than 7.5 million people from over 190 countries – embeds inclusive sầu democratic participation in the Sustainable Development Goals.


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“Community engagement requires intentional interactions between communities và public decision makers.”

Emphasis on the lived experience of community members taking a front seat và local knowledges inflecting decision-making processes, challenges a top-down approach to lớn public decision making. In demonstrating that community contribution matters, public participation challenges the linear, or one-way relationship between government organizationsorganisations và communities


& promotes productive, durable change through, amongamoung other things, deliberative dialogue. (In this way, public participation is important even if it doesn’t directly influence policy decisions as it can produce new, localizedlocalised knowledge that generates information that can shift government policy agendas.)


By contrast, community engagement provides participants with information they need to lớn engage in a meaningful way with policy issues và communicates, via feedbaông chồng, how their input đầu vào affects public decisions. It builds & sustains relationships between communities & government entities into the future.


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“Community engagement provides participants with information they need lớn engage in a meaningful way.”
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On a manifest level, traditional & digital engagement, or what we Gọi digital-first engagement, implies the way we engage communities. Traditional, “in person” or what is commonly called “face to face” community engagement can take the khung of citizen’s juries, citizen’s assemblies or public meetings và consultations, for instance. These connect people & build relationships in a hands-on environment while accessing information necessary for community members lớn have sầu their say on the issues at h&.

Digital-first community engagement can include, amuốn other things, participatory forums, online community panels và digital storytelling, enabling deeper questions to be asked of the issues at hvà. While the opportunities of digital-first engagement approach are many – including a flexible environment, inclusion of a diversity of voices và expansive reach – both methods are essential lớn connect communities with decision-making processes.

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At a more latent cấp độ, these differing types are often integrated in an engagement process that works within an engagement framework. Governments and organizationsorganisations utilizeutilise engagement frameworks, or models, that use traditional and digital engagement within formal engagement processes. (This is different to citizen participation that utilizesutilises informal processes to lớn voice opinions about policies.) Formal or ‘state-sanctioned’ participation initiatives invite the public lớn engage beyond voting – such as citizen’s assemblies, citizen juries or participatory budgets. Although partaking in the same goal – improving public services & projects – these differ from the types of activities created by citizens, residents and community members themselves through their shared identities & comtháng interests. But, as we see when we ask, ‘how do you engage communities?’, formal initiatives don’t preclude communities actively shaping processes and outcomes of public decisions in the improvement of provision of services for their community.


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